Network and Security Monitoring
We offer monitoring and management solutions that enable organizations to exceed performance commitments and service level agreements, both internally and externally. Our solutions and services provide your organization with an automated, holistic view of your infrastructure’s health and availability, which will provide maximum value to your end user’s experience. Our expertise, best practices and proven methodologies assist our customers with the design, implementation and support of multiple monitoring solutions. In addition, we work with our customers to identify and deploy enterprise management solutions for day-to-day operational administration of enterprise IT environments.
An informed support team is an efficient one, and our monitoring platform is central to this approach. Our system scans your network 24/7, comparing current performance with historical data and alerting us to anomalies. That way, we see and react to problems as soon as they unfold.
This early-warning system allows us to act fast – often before any users experience a problem. It supplies us with the raw data we need to make informed, split-second decisions, rather than relying on you to describe the symptoms of an underperforming network.
Our monitoring platform covers everything from connections to servers, phones, routers, firewalls and switches, giving you comprehensive cover at a fraction of the cost of an in-house support team.
To determine which plan is best for you
Whilst our Monitoring Platform is one of our greatest assets, the support team behind it is what makes our customers feel truly valued.
We always connect you to the same expert team that installed your network, so there is no need to explain your situation or describe your problem. You just get fast advice and practical assistance tailored to your individual needs.
Network administration is our specialty. Whether based in the cloud or on premise, when a business hires IT EXPERTS to support their network, they will benefit from dedicated network administrators who will provide them with the following:
- Continuous Systems Assessment
- Security Best Practices
- Monthly Network Maintenance Report
- Renewal Management
- System Warranties
- Software Licensing
- Support Contracts
- Ottawa-based computer support staff